COPPA Policy

Our website

This COPPA Policy applies to Child users of HigherLMS, a learning management system that schools, including administrators and teacher end users (collectively, "Schools"), use to facilitate learning outcomes.

This COPPA Policy does not apply to:

Any personal information we collect about non-Child users (e.g., students over 13 years old, teachers, and parents) through our website. All such personal information is subject to the HigherLMS Privacy Policy, available here.

To use the website, Schools may submit personal information about their students or ask Students to provide personal information to HigherLMS. When a School uses our website in the classroom or an educational setting, the School provides consent to this collection and use of personal information from and about Children as required under applicable laws, including COPPA.

Who Operates the website?

HigherLMS, LLC operates the website and will collect personal information about Children as described in this COPPA Policy. We can be contacted at:

HigherLMS, LLC
709 S Albany Ave
Bolivar, MO 65613
privacy@higherlms.com

What Information Do We Collect About Children?

We collect information about Children directly from Children and/or their Schools, as well as automatically through a Child's use of our website. We will not require a School or Child to disclose more information than is reasonably necessary to use our website.

We may collect a Child's name and other personal information when a School provides it to us. For example, through our website, Schools can create assessments and track their Students' learning progress. In doing so, Schools may require the Child's personal information in order to track and archive evidence of learning. Schools decide how they will use our website and Schools are responsible for ensuring that their collection and use of personal information from Children through the website complies with applicable laws. If you are a parent and you have questions about your Child's School's use of our website, you should discuss your questions with your Child's School.

Parents can tell us to stop collecting personal information from their Children; however, in such cases the Children will not be able to use our website. If you direct us to stop collecting and using your Child's personal information, we will notify the School of your request and disable your Child's use of our website.

We may automatically collect information about a Child's use of our website through our servers and in log files, such as the following: domain name; browser type and operating system; web pages viewed; links clicked; the length of time spent on our website; the length of time our website are used; the referring URL, or the webpage that led a user to our Site; language information; device name and model; operating system type, name, and version; and activities within our website. We use this information to analyze trends, administer the website, track users' movements around the website, gather demographic information about our user base, and better tailor our website to our users' needs. Except as noted in this COPPA Policy, we do not link this automatically collected data to a Child's personal information.

We may also collect IP address, device identifier or a similar unique identifier from Child users of our website; we use such identifiers solely to support the internal operations of our website in the same manner as described above, including to maintain or analyze their functioning; perform network communications; authenticate users or personalize content; and protect the security or integrity of users and our website. We never use unique identifiers to track Child users across third-party apps or websites.

How We Use Children's Information

We use personal information about Children to provide the website. We do not use personal information about Children for our own commercial purposes.

We use the personal information that we collect about Children for the following general purposes:

• To provide our website;
• To respond to customer service and technical support issues and requests;
• To identify the Child as a user in our system; and
• To tailor the content and information that we may display to Children, to offer personalized help and instructions, or to otherwise personalize a Child's experiences while using the website.

When a School provides a Child's name and other personal information, we use that personal information for the following additional purposes:

• To provide Children and Schools with information and reports about a Child's performance and use of the website; and
• If requested, to facilitate creation of a Child's account.

How We Share Children's Information

We do not sell personal information about Children, and there is no means for a Child to make his or her personal information public through our website (though Schools may choose to share a Child's information and responses with the Child's classmates or with other teachers). We will disclose the personal information that we collect about Children only as follows:

• We will disclose Children's personal information: (1) to each Child's individual teacher(s) and parent(s); and (2) as directed by the Child's School. Parents may request information about the information we have collected from their Child(ren) by contacting us at privacy@higherlms.com.
• We may disclose a Child's personal information to third-party service providers who perform functions on our behalf and/or on behalf of a School or district customer in order to: provide the Child and the Child's School with the services that we offer through our website; conduct quality assurance testing; facilitate creation of accounts; provide technical support; and/or provide access to other third-party services. These third-party service providers are permitted to use personal information only to provide the services requested by HigherLMS or the School or district customer.
• If we are acquired by or merged with another company, if all or a portion of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the personal information we have collected about Children to the other company. We will notify all users of any material change in our information practices, as well as any choices users may have regarding their personal information.
• We may disclose personal information that we have collected from Children in order to comply with applicable law, a judicial proceeding, court order, or other legal process.
• We may disclose personal information that we have collected from Children where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or our policies including this COPPA Policy, or as evidence in litigation in which HigherLMS is involved.
• Beyond the disclosures described in this COPPA Privacy Policy, HigherLMS will disclose a Child's information to any other third party only at a School's direction.

Third-Party Links

Schools may provide Children with links to third-party educational and learning resources located on third-party websites or apps, through our website. Any access to and use of such linked websites and apps is not governed by this COPPA Policy, but instead is governed by the privacy policies of those third-party websites and apps. We are not responsible for the information practices of such third-party websites and apps.

Rights to Review, Delete, and Control Our Use of Children's Personal Information

Parents and Schools have a right to review and correct the information we have collected about their Child(ren) and Students, respectively, and to delete it, and to tell us to update it or stop using it. To exercise these rights, you may contact us at privacy@higherlms.com. You will be required to authenticate yourself as the Child's parent or School to receive information about that Child. Please note that we cannot delete copies of information that a Child's School has already collected and/or copied, and copies of information that you have deleted may remain in archives for a period of time.

Changes to this COPPA Policy

This COPPA Policy is current as of the effective date set forth above. We may change this COPPA Policy from time to time, so please be sure to check back periodically. If we make any changes to this COPPA Policy that materially affect our practices with regard to the personal information we have previously collected from a Child, we will provide your Child's School with notice of the revised COPPA Policy and request renewed consent in advance of such change becoming effective. The revised COPPA Policy will also be posted and highlighted on our website.